J Welsh, Director of Scotland Excel, S Brannagan, Head of Customer & Business Services, H Carr, Head of Strategic Procurement, B Murray, Procurement Development Manager, A Richmond, Strategic Procurement Manager, G Sutherland, Senior Procurement Specialist, M Boyle, Senior Business Services Specialist, A Weir, Assistant Procurement Specialist, K Kerr, Assistant Procurement Specialist, I McNaught, Customer Development Manager, L McIntyre, Senior Communications Specialist, A Fraser, IT Modern Apprentice and L Jones, Personal Assistant to the Director (all Scotland Excel); and D Low, Senior Committee Services Officer, M Ball, Accountant and K Druce, Assistant Democratic Services Officer (all Renfrewshire Council).