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Under reference to item 4 of the Minute of meeting of this Policy Board held on 7 June 2022, there was submitted a report by the Director of Environment, Housing and Infrastructure relative to performance to deliver the Communities & Housing Service Improvement Plan during the 12-month period covering 1 April 2022 to 31 March 2023.
The report provided a summary of performance for both the action plan and the service performance indicators, which were included as appendices to the report. It was reported that overall, the service had delivered on its priorities for the reporting period. A number of service updates and key achievements were highlighted in Section 5 of the report.
The Director of Environment, Housing and Infrastructure advised that data relating to (i) percentage of reactive repairs carried out in the last year completed first time;(ii) percentage of overall repairs completed within target; and (iii) average length of time taken to complete non-emergency repairs would be submitted to a future meeting of this Policy Board when that data became available.
DECIDED:
(a) That the report be noted;
(b) That the progress, to date, on delivering the actions contained within the Communities and Housing Services Service Improvement Plan be noted;
(c) That the performance of the service, as measured by the scorecard indicators, be noted; and
(d) That arrangements be made to submit data relating to (i) percentage of reactive repairs carried out in the last year completed first time;(ii) percentage of overall repairs completed within target; and (iii) average length of time taken to complete non-emergency repairs (days) to a future meeting of this Policy Board when the data became available.