S MacDougall, Director of Environment & Communities; G McNeil, Head of Amenity Services, O Reid, Head of Public Protection, D Gillies, Head of Facilities Management, C Dalrymple, Regulatory and Enforcement Manager, K Carr, Senior Facilities Manager – Soft Services, E Scott, Building Services Operations Manager, G Hannah, Strategic Change Manager, A McNab, Transportation Manager, D Kerr, Service and Coordination Manager, C Grainger, Planning & Performance Manager (all Environment & Communities); and J Lynch, Head of Property Services, A MacArthur, Head of Finance, V Howie, Finance Business Partner, F Hughes, Asset Manager and R Devine, Senior Committee Services Officer (all Finance & Resources).