S MacDougall, Director of Community Resources; M Crearie, Director of Development & Housing Services; D Gillies, Head of Facilities Management, O Reid, Head of Public Protection, C Dalrymple, Regulatory Enforcement Manager and G Hannah, Strategic Change Manager (all Community Resources); F Carlin, Head of Planning & Housing Services, L Muirhead, Housing Strategy & Quality Manager and L Feely, Housing Asset and Investment Manager (all Development & Housing Services); and J Lynch, Head of Property Services, G Innes, Customer Services Operations Manager, D Farrell and V Howie, both Finance Business Partners and D Low, Senior Committee Services Officer (all Finance & Resources).